Frequently Asked Questions

Do you allow pets?

In consideration of our guests with allergies, we do not permit pets on the premises. We appreciate your understanding and cooperation in fostering an allergen-free environment for everyone's comfort.

Is firewood provided?

Yes, we offer one complimentary firewood bundle per stay. Additional bundles are available for purchase at $7.00 each. Our current firewood stand is located in between THE BEE and THE GOAT, about a 3 minute drive from THE WREN. There are also other firewood vendors all over the area. Please do not bring firewood from outside hocking county as this is against the law and violators can be subject to fines from the Ohio department of natural resources up to $4,000.

How is the cell service?

Most cell carriers have very limited cell coverage in our area. If navigating to us from a cellphone, we recommend making sure your GPS is up and running well before you get close to ensure your map will be downloaded.

Do you have WIFI?

We are happy to offer Starlink internet. We cannot guarantee reliable internet but in general have been able to stream videos with ease. Long phone calls and video conferencing can cut out from time to time as the router searches for the satellite especially on cloudy days.

Do I need four wheel drive to access the property?

In general four wheel drive is not required to access the properties. Under normal weather conditions, our minivan has had no trouble with any of our driveways. Some of the cabins do have a steep hill that we highly recommend four wheel drive for in the winter.

Do you allow cancellations for bad weather?

Outside our cancellation window, we only allow cancellations when it is a level 3 snow emergency.

Do you allow weddings or bachelor/bachelorette parties?

We do NOT allow weddings or elopements on our properties mainly for insurance reasons. Bachelor/bachelorette's we ask that you notify us prior to booking to make sure we are a good fit and only guests on the reservation are permitted.

Do you allow commercial photo shoots?

We do not allow commercial photo shoots without prior consent and a signed agreement.